We will ship all orders for stocked items that are received before 2:00 pm PST on the day of order. Back ordered items are shipped when they are in stock. USPS PRIORITY shipments are usually delivered in 2-4 business days from the day of the shipment. Ground shipments are usually delivered in 3 to 6 business days from the day of the shipment. Orders of $1,050 USD or more qualify for our free ground shipping offer.
Note that if you are outside the US, warehouse processing and packing actions may be required. These can take 1-2 business days. As a rule, we can ship outside the US by DHL and UPS for orders below $2,500 (you may incur export/import charges depending on the customs regulations of your country). For Orders above $2,500 you will need a freight forwarder for the order to reach your country, and you will be responsible for any additional export/import charges.
Free shipping does not apply on motors/engines/axles/transmissions/hydraulic pumps and all items over 24 inches length and or 45 lb in weight and or that have a packing volume greater than 2 cubic feet.
Contact and Tracking
Our agents are always available to give clarification about the shipping costs and times of your order. Please feel free to contact us via our online chat platform and we will answer any questions that you may have. You can also email us at firstname.lastname@example.org . We provide a tracking number for all orders, so you can get live updates on the status of your shipment.
If you have an emergency and you urgently need your shipment, we can help you. We offer 1-day delivery via UPS air shipping at an additional cost (some restrictions apply)
You cannot cancel an order if it has been processed and accepted.
Carriers can only store tracking information for between 30 and 60 days. Please make sure to contact us within 30 days after shipment for all shipping information.